FAQ

FREQUENTLY ASKED QUESTIONS:

DO YOU PRINT ON-SITE? 

All of our packages include printing hats on-site! What's even better is people can upload pictures taken before or at the event, send them to us and we can print them on hats right onsite. 

CAN YOU PERSONALIZE THE HAT FOR US BEFORE THE EVENT? 

Short answer is Yes! We always have The CAPS BRAND logo on the left side of the hat and on the inner headband, but we can personalize the rest of the hat for your event, whether it's a wedding, birthday party, fundraiser, or just because! We are all about creating memories and happy to work with you to make your event memorable. We offer pre-event design services and If you are a designer or you're working with one and want to design your own stuff we'll be happy to coordinate your designs with your team.

HOW MUCH SPACE DO YOU NEED?

Our set up is about 6'x6' when up and running.

DO YOU DO EMBROIDER ON THE HATS?
Not at this time. We currently use heat transfer in various forms, materials and thicknesses. 

IF MY EVENT IS OUTSIDE, DOES THE CAPS CART HAVE TO STAY INSIDE?

Not always. As long as we have power and permission to be there we can make hats. 

WHAT IF THERE IS NO POWER OUTLET FOR ELECTRICITY NEARBY?

We can provide a generator for an extra fee in special circumstances. 

CAN I RENT THE CART FOR A PHOTO OR VIDEO SHOOT?
Absolutely! Please contact us.  

DO YOU TRAVEL?  

The caps cart is currently available for hire within 35 miles of LAX with no travel fee. A surcharge is applicable on all other events. Caps carts are quickly popping up in other areas. If you are interested in owning your own please contact us  jared@capsbrand.com

I ORDERED A CUSTOM HAT ONLINE, HOW LONG WILL IT TAKE?  

We estimate at least 7 days for custom hats to be printed and then shipped after that. Most times they will ship much sooner, but we want to make sure each order is done to the best of our abilities and not rushed, so you get the best hat possible.

DO YOU OFFER SPECIALTY OR VOLUME DISCOUNTS?
Does a snap back snap in the back? Yes it does and so do we. We offer volume discounts, charity donations and military discounts. 
🇺🇸 Email us at jared@capsbrand.com for details.

WHO STARTED CAPS BRAND AND WHERE DID YOU GET THE IDEA FOR A MOBILE CAP CART?

Jared & Danielle Fredrickson. We are on location with our other brand SUBATUKL and occasionally make hats on site for that brand. During our trunk show people kept asking if they could make a hat with their brand, charity, kids names, favorite words, pictures of their dogs and even their stuffed animals on them. One of the sweetest little girls ever even sketched out her own logo and we put it on a hat. When she hugged me I knew we were on to something special. Now ALL CAPS are off and we're running. We're so excited to come out, meet you and help you make some lasting memories.